For hoteliers who never want to miss a booking
More time for your guests.
Fewer missed calls.
Your digital employee answers every call — friendly, competent, around the clock. So you can focus on what matters: your guests on-site.
The Problem
The phone is ringing. Again.
But you're with a guest right now.
You know the feeling: There aren't enough hours in the day. Booking requests get lost because no one picks up. Your team is overwhelmed. And you? Caught between daily operations and what you actually set out to do: be a great host.
Missed Calls
Every missed call is a potential booking that goes to the competition.
No Time
Torn between operational chaos and strategic thinking.
The Frustration
"I could have done better" — a feeling you know all too well.
What you consider caution
costs you bookings every day.
Many hoteliers wait. "AI isn't ready yet." "My guests want to talk to humans."
But here's the truth:
While you wait, your competitor takes the booking. Not because they're braver — but because they have an employee who never gets sick, never takes breaks, and answers every call with the same friendliness.
The skepticism that feels protective?
It's exactly what's holding you back.
The Paradigm Shift
What if technology doesn't replace you —
but makes you greater?
AURA isn't software you need to operate. It's a digital employee that has your back. So you can do what you set out to do: be an exceptional host.
"I'm proud to have her. In job interviews I say: We have a phone AI — and it actually works."
Your Digital Employee
What AURA handles for you
Not just any AI — a digital employee that sounds like a human.
Answer every call
Available 24/7, no hold times. Your guests feel welcome — even at 11 PM.
Take reservations
Direct bookings increase while you're having dinner with your family.
Answer guest questions
Check-in times, parking options, spa services — competent and friendly.
Our partners — seamlessly connects with:
+ more PMS
100 hotels already trust AURA
Schüle's Gesundheitsresort & Spa
"When you call AURA and then call another AI somewhere else, you think: garbage. AURA shows how good AI can really be."
Sebastian Schüle about AURA
It's that simple
Get your digital employee in 4 steps
Choose your ideal employee
Select the voice and personality for your hotel.
Provide hotel knowledge
We train AURA with your information.
Switch your phone
Redirect one number — that's it.
Focus on your guests
Done. You have time for what really matters.
"What if..."
"AI is too impersonal for us"
That's why we call it a digital employee — with a human voice and empathy.
"Our regulars know us"
Regular guests can be personally greeted and transferred at any time.
"What if the guest doesn't want that?"
Every guest can be transferred to a human at any time.
"I don't want to burden my team with this"
No new software for your team — everything runs in the background.
Frequently Asked Questions
What you want to know
AURA uses the latest voice AI technology and sounds so natural that most callers don't notice the difference. Listen for yourself — you can play a real guest conversation above on this page.
No problem. AURA can transfer calls to your team at any time. You set the rules: For certain requests, at the guest's request, or at specific times.
Most hotels are live within 3-5 days. We handle the complete setup, train AURA with your hotel information, and test everything thoroughly before you go live.
AURA integrates seamlessly with leading PMS systems like ibelsa, vioma, and DIRS21. Additional integrations are available — just ask us.
Pricing depends on your call volume and desired features. Most hotels pay less than a part-time employee — with 24/7 availability. Schedule a call for a personalized quote.
Absolutely. AURA is GDPR compliant and uses encrypted connections. Your data is stored in European data centers and never shared with third parties.
What you avoid
- Missed bookings going to the competition
- Trapped in chaos of daily operations
- The silent judgment: "It's not what it used to be under them."
Where you're going
- Available 24/7 Every inquiry gets answered
- Time for strategy Family, guests, networking
- The proud thought: "I'm the hotelier others look up to."
The Transformation
From overwhelmed daily operations manager to respected pioneer, who makes their family proud, relieves their team, and finally has time for what really matters: their guests.
Ready to never miss a call again?
Test your digital employee — and experience the difference yourself.
"We know how it feels when you can't meet guest expectations. That's why we're here for you."